Quality and Information Security Policy
Infomex values delivering only the highest quality solutions and IT services that enable reliable and effective operation tailored to the needs of each client. We strive to ensure that the process of our operations is based on the most optimal and secure solutions, bringing tangible benefits and satisfactory results to our business partners.


We implement this policy through the use of an integrated quality and information security management system in accordance with the requirements of ISO 9001:2015 and ISO/IEC 27001:2022 standards. These standards provide a coherent set of tools and processes through which we carry out all activities aiming to understand and meet customer needs and achieve the efficiency and effectiveness of the entire enterprise. 

The quality certificate covers the scope of delivering comprehensive Data Center solutions, telecommunication services, distribution, sales, and servicing of IT equipment as well as designing, creating, and implementing business software.

QUALITY AND INFORMATION SECURITY POLICY

In its pursuit of achieving the highest market position in the telecommunication sector, Infomex Sp. z o.o. aims to guarantee the best products and services for its clients and develop them in line with technological advancement while ensuring an appropriate level of security for processed information, both entrusted by clients and necessary for the effective execution of processes and company operations.

We achieve this through:

  • Continuously expanding our range,
  • Caring for the company's image,
  • Applying the most optimal security measures in the field of information security, appropriate to the needs and capabilities of our clients and fulfilling the requirements of applicable laws and other obligations we are committed to meeting,
  • Timely execution of orders for products and services,
  • Ensuring high resilience of our company to disruptions regarding information security to provide adequate security for our services and implemented processes, including their continuity,
  • Eliminating the level of defects in our products and services,
  • Preventing information security events and responding appropriately to minimize losses should they occur,
  • Maintaining the company's financial liquidity,
  • Acquiring new business partners and maintaining positive relationships with existing clients.
  • We implement this policy in our company using an integrated quality and information security management system compliant with the ISO 9001:2015 and ISO/IEC 27001:2022 standards, which increases customer trust in the products and services we offer.

We attach the greatest importance to:

  • Maintaining and enhancing the knowledge of our staff through training and self-improvement,
  • Applying modern telecommunication solutions and safeguards,
  • Engaging employees in improving our management system.
     

The principles of our Policy are known to every employee of our company and are supervised by the highest management.